HCR’s Office of Rent Administration (ORA) launched an online application to report conditions that require emergency repairs or that have forced residents to vacate their homes.
http://www.nyshcr.org/Apps/DecreasedServices/
Reports will receive priority handling by ORA staff.
You do not need to notify your landlord to file a complaint.
Special Instruction for tenants that has been affected by Hurricane Sandy, when completing the application please indicate FEMA or Hurricane Sandy in the section stating “Other Agency Issuing Vacate Order”.
For more information on resources and protections for tenants, visit HCR’s web site www.nyshcr.org and click on the Tenant Protection Rent Regulated Protection on our homepage. Or go directly to: www.nyshcr.org/Rent/tenantresources.htm
Please feel free to distribute this helpful link to the people you service. Also please know that our borough and district rent offices are available for tenants and owners of rent controlled and stabilized apartments and can assist tenants with on-line services.
Due to Hurricane Sandy our 25 Beaver Street Office location is closed at the present time. We do not expect that it will be open for business until after November 12, 2012.
ORA will continue to apprise you of any new developments and initiatives.